Take what you need, or hand us the lot
Most customers start with managed support and security, then add cloud, networking and hardware as contracts and equipment come up for renewal.
Every service below can be bought on its own. Bundled together on a single agreement they cost less to run and, more importantly, they stop the gaps that appear when three different suppliers each assume someone else is watching. If BDL already supplies your print fleet, IT can sit on the same invoice.
Not sure what you need?
Start with a free IT and security review. We will tell you what is worth doing first.
Managed IT Support
Helpdesk, monitoring, patching, vendor wrangling and Christchurch-based on-site engineers. Fixed monthly fee, unlimited remote support.
Learn moreCyber Security
MFA, endpoint protection, email security, patching, monitoring and staff awareness training.
Learn moreMicrosoft 365 & Cloud
Migration, licensing reviews, Teams and SharePoint, Intune device management and Azure workloads.
Learn moreNetworks & Connectivity
Firewalls, switching, business Wi-Fi, VLANs, structured cabling and remote access.
Learn moreBackup & Disaster Recovery
Backup for servers, endpoints and Microsoft 365, with tested restores and a written recovery plan.
Learn moreHardware & Procurement
Devices, servers and displays sourced, imaged and deployed. Purchase or lease alongside your print fleet.
Learn moreAlso on the truck
Not everything fits neatly into a service bundle. These are the jobs we are regularly asked to take on.
- Office moves and fit-outs - cabling, comms cabinet, Wi-Fi survey and a cutover plan that does not eat a whole week
- Server and infrastructure projects - replacement, virtualisation or a move to cloud where it makes sense
- Email and domain work - SPF, DKIM and DMARC set up properly so your mail is delivered and not spoofed
- Licensing reviews - checking you are not paying for seats and add-ons nobody uses
- IT for education - alongside BDL's existing work with New Zealand schools
- Print and document integration - secure release printing, scan-to-cloud and follow-me print with your BDL Copiers fleet
How we charge
Three ways, depending on how much you want us involved.
Managed agreement
A fixed monthly fee per user or per device. Covers the helpdesk, monitoring, patching and security tooling. Easy to budget, and the incentive is on us to stop problems happening.
Project work
Quoted up front against a written scope - migrations, office fit-outs, server replacements and the like.
Ad hoc support
Hourly, for organisations that only need us occasionally or have their own internal IT person who wants backup.
Let's work out what you actually need
Tell us what is frustrating you about your current setup and we will tell you honestly whether it needs a project, a change of supplier, or nothing at all.